Frequently Asked Questions

Below is a list of our most frequently asked questions. If you have a question that is not listed please contact us via the contact form or call us on 01933 425848.

How It Works

These are our most frequently asked questions about the way Admiral Charity Cards works with the charities you love to support.

Of course. Our customer service team are available Monday to Friday, 9am to 5pm. Call us on 01933 425848 or email sales@festivecollection.co.uk

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If you are a business, we can raise an invoice to be paid on receipt of goods. Otherwise, payment can be taken by credit/debit card, cheque or bank transfer.

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You can support a UK registered charity who will then receive 10p+VAT per card you order. Your chosen charity’s details will be printed on the inside left page of your cards. (If you wish to remove the charity imprint, we can do so. Your donation will still go to your chosen charity). More detailed information about our charity donations can be found here.

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Orders are dispatched within 7 working days from approval of your proof. If you need your cards sooner, please call us on 01933 425848 to discuss your needs with us. More detailed information about delivery can be found here.

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All customers can enjoy free delivery to one UK mainland address. We also deliver to Channel Islands, Isle of Wight, Isle of Man, Northern Ireland, and Scottish Highlands for an additional £10. European and Worldwide delivery can be arranged at an additional cost. Please supply us with the address for your delivery and quantity of cards and we will arrange a fast quote.

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Absolutely. We will email you a PDF proof of your card before it goes to print. Need to make amendments? No problem. We can adjust your proof and send it back to you free of charge.

You will receive your PDF proof within 24hrs of us receiving your order.

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Yes. Many of our cards are suitable to be front personalised with your company name and logo. Look out for the 'Front Personalised' titled cards online. We can also adjust the fonts and colours on certain designs to match your company branding. If you have a question about a particular design, call us on 01933 425848 or email sales@festivecollection.co.uk

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Yes. For just 20p+VAT per card we can print your company logo and details in colour. (Colour printing on calendars is included in the pricing)

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Yes. For £25 we can print your company logo and/or signatures in black inside your cards (colour printing is an extra 20p+VAT per card).

If you would like to include your staff signatures inside the cards, please sign a blank sheet of paper (making sure the signatures do not overlap), scan and upload this with your order. We can re-arrange signatures digitally for you. Alternatively, you can request one of our 'signature signing forms' by phone on 01933 425848 or by email: sales@festivecollection.co.uk

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Yes. We store previous customer artwork for three years, making it quick and easy for you to re-order.

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All personalisation inside in black is included in the price of your cards. You can print your company name, address, telephone number, website, tag-line, personal message, price list; anything you wish! You can also change the font style, size and position free of charge.

Here are some of our optional extras for inside your cards:

  • To add a company logo/staff signatures: £25+VAT
  • To add colour inside: £0.20p per card+VAT
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Yes. All of our cards, Folding Desk Calendars and Card Calendars are supplied with white peel and seal envelopes. Board backed envelopes for our A4 Sheet Calendars can be purchased for an extra £0.30p+VAT each.

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Our minimum order quantity is 50 cards or calendars (per design).

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